Shipping policy

📝 Order Processing Time

At Western Leather Outfit, all orders are generally processed within 7 to 12 business days, as our products are carefully handmade. If you require expedited processing, please get in touch with us before placing your order, and we will do our best to assist you.

Business Hours: Monday to Saturday | 9:00 AM – 5:00 PM
Order Cut-Off Time: Orders submitted after 5:00 PM will begin processing on the following business day.

🚚 Shipping & Delivery

We proudly provide free shipping on all orders, with no minimum purchase requirements.

Estimated Delivery Time: 5–8 business days. Our team works hard to ensure that every premium leather product reaches you as quickly and safely as possible.

🌍 Worldwide Shipping

Western Leather Outfit ships to customers across the globe. Delivery times may vary by destination country. In some cases, international shipments can experience delays due to customs procedures, weather conditions, carrier disruptions, or other unforeseen events.

⚠️ Customs Duties & Import Taxes

Customs policies vary from one country to another and are outside our control. Please keep the following in mind:

  • Customer Responsibility: Any applicable import duties, taxes, or fees must be paid by the buyer.

  • Product Pricing: Customs charges are not included in the prices listed on our website.

  • Customer Assistance: If your shipment is delayed during customs clearance, we will gladly provide support and updates whenever possible.

⚠️ Important Notice Regarding Delivery Times

The delivery periods shown on our website are estimates only. While most orders arrive within the expected timeframe, delays caused by shipping carriers, customs authorities, or other external factors do not qualify for order cancellation, returns, or refunds once the package has been dispatched.

📦 Shipping Restrictions

For security and delivery accuracy, we do not ship to P.O. Boxes or military addresses. Customers should provide a complete shipping address, including a street name and house number, to prevent delivery complications.

💬 Need Assistance?

Customer satisfaction remains our highest priority. If you have any questions regarding your order or our shipping policies, please contact the Western Leather Outfit support team. We are always happy to help.