Create Your Custom Leather Jacket

At Western Leather Outfit, orders are typically processed within 5–7 business days. Once your order has been prepared and dispatched, you'll receive a confirmation email containing your tracking information so you can monitor your shipment. For complete details, please refer to our Shipping Policy.

Absolutely. We offer customization services to help create a product that matches your preferences. If you're placing a large or branded order, please visit our Wholesale page for additional information. Please note: Customized products are not eligible for returns or exchanges. Kindly review our Refund Policy for full details.

Once your order has been shipped, we will send a tracking number to your registered email address. You can use this number on the courier's website to follow your package throughout its journey.

Yes, order changes or cancellations are accepted within 24 hours of placing your order. After production begins—particularly for customized products—we are unable to make modifications or process cancellations. We encourage customers to verify all order details before final confirmation.